Simplify student health services

Emily wants to schedule an appointment with a counselor at her school's student health center. She goes to the university website and fills out a workflow intake form that includes sections for a mental health assessment, counseling consent, medical history, and insurance. This data is automatically routed to the proper staff so they can prepare for Emily's visit.

Kathy is a mental health counselor at Emily's school. During the appointment, she uses the workflow form on her tablet to refer to Emily's mental health assessment and take session notes. She uses this information to quickly create a behavioral health treatment plan.

Bill is the senior mental health counselor at Emily's school. He reviews Kathy's assessment and proposed treatment plan, adds his own comments and suggestions, and approves Kathy's request to schedule additional counseling sessions with Emily.

Bill and Kathy’s notes are automatically populated into a document that can be sent to Emily so she can review their recommendations and provide her signature.

After signing, a copy of the document is sent to Emily, Kathy, and Bill for their records. A copy is also sent to the student health department’s database for storage and future reference.

A survey is sent to Emily so she can provide feedback on her experience. The staff uses this information to further improve their mental health services for the student community.